Southern Cross Gold Frequently Asked Questions

Our team has worked in creating a new way to connect the public directly to the refiner. By cutting out the middleman, we are paying you significantly more than any gold buying kiosk, pawnshops, gold parties or any other gold buyers. We suggest that you take your valued items to any pawn shop, gold buying kiosk or any other gold buying dealer and find out the amount they are prepared to offer you. After getting quotes, come to Southern Cross Gold Buyers and we guarantee you we can provide you with a better price.

By law, you must be over the age of 16 to sell your gold with government photo ID.

We need from you:
– Valid Driver License with your current address or Proof of Age Card.
Or
– One of these with at least a government photo ID: Birth Certificate (original not extract), Citizenship Certificate, Passport (current), Government Licence, Government Employment Card, Licence Paper (current). And two of the following as support: Gas, Phone, etc Bills (max 2), Financial Body Statement (max 2), ATM Card (max 2 different banks) Electoral Roll (current year), Public Service Employee Card (current), Employment Card/Statement (current), Tertiary Education Certificate, Proof of Age Card Marriage Certificate, Medicare Card (no temporary), Club Membership (official), Trade/Union Card (current), Rates (house), Car Registration Certificate (current), Securities Mortgage Certificate, Certificate of Land Title, Health Care Card, Pension Concession Card, Seniors Card, Employment Card (current), Rental Agreement (current).

First, using the best technology available, Southern Cross Gold Buyers test your items for their gold content and purity.

Second, we weight each item individually.

Third, we calculate the value of your item(s) using the New York’s Gold Spot Price. Gold content + Weight + Gold market price = Value of your item(s)

WE PAY CASH, REAL CASH

However, Southern Cross Gold Buyers also offer other ways you can choose from so you can choose the most convenient method for you to receive payment:

– Internet Transfer,
– Cheque (Company)
– Cheque (Bank Cheque)

We can beat any quoted price! Contact us today for more information or to let us beat any quote that you have received.

One of Southern Cross Gold Buyers main priorities is to make our customers happy! We find that this is a win-win situation, the customer wins because they get the best price in SA and we win because we receive excellent word of mouth advertising.

It is a short and quick process and always ensuring that two people serving makes the process very fast indeed. The exact time depends on how many items you have, it could be 2 minutes, or it could be 10 minutes in total. Southern Cross Gold Buyers work at taking as little of your precious time as possible.

At Southern Cross Gold Buyers, you can sell any type of gold and silver jewellery – new, old or broken. Gold coins, gold nuggets, gold and silver bars and bullion and diamonds. If you are not sure of something, please call us on 1800 102 864, we are here to help you with any questions.

Non-precious metals, plastic, pearls, gold plated items, copper or wax filled items and semi-precious stones. Southern Cross Gold Buyers will NOT buy stolen items!

Most jewellery items have a stamp mark and you can identify the type of metal by these stamps:

– 9 Carat gold (37.5% pure) – Usually has “375” stamped or 9ct, 9K, 9kt
– 14 Carat gold (58.5% pure) – Usually has “585” stamped or 14ct, 14k, 14kt
– 18 Carat gold (75% pure) – Usually has “750” stamped or 18ct, 18k, 18kt
– 22 Carat gold (91.6% pure) – Usually has “916” stamped or 22ct, 22k, 22kt
– 24 Carat gold (99.9% pure) – Usually has “999” stamped or 24ct, 24k, 24k
– Platinum – Usually has “950PT” stamped or Plat
– Sterling Silver – usually has “925” stamped,
– Other Silvers – “800”
– GF or GP or RG or SF means gold plated

We do NOT buy gold plated items. 9ct/Stg Sil, 9k/925 means 9-carat gold sleeve with silver inside (there are some that are copper filled).

We pay wholesale prices for all diamonds deducting about 10 to 20% commission. You will receive the best value for diamonds ½ Carat or higher.

If the diamonds are very small or of poor quality, Southern Cross Gold Buyers may not be able to pay a significant amount as they sometimes break when we try to take them out of the settings.

We do not pay for any other type of gemstones. You are welcome to remove any stones before selling your items, or we can remove them for you if they are in a simple setting. You can then keep these and use them in jewellery, or sell these on depending on the quality.

Retail stores mark up jewellery between 3 to 10 times their value for gold and diamond Jewellery. Southern Cross Gold Buyers pay only for the gold content of your jewellery and wholesale for diamonds. However, a high amount of our customers that sold jewellery that was 10 or more years old, received more than what they paid for it.

Please bring any diamond valuations or diamond certificates, as they can make the process easier and faster.

Valuations are done for insurance purposes; a valuer will assess your jewellery based on “retail replacement value.” In other words, what will it cost to replace your jewellery if it is lost or stolen? The equation they use is: Gold content + Labor + Retail mark up. Therefore, valuations should not be used to determine its gold value, only its retail value.